Measuring the Value of Social Media
Wednesday, June 3rd, 2009Social media contains aspects of both permission-based advertising and viral advertising. While permission-based advertising can be quantified in terms of impressions, clicks, prospects acquired, and even sales made, the effect of viral advertising is more difficult to measure. How do you measure word-of-mouth? How do you measure increased exposure? How do you measure influence? How do you measure the “long tail” effect? This post offers articles, resources, and opinions aimed at answering those questions.


